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Professional Services  |
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In today’s competitive environment, software companies are increasingly under pressure to look at new ways to improve fiscal performance. In addition to software license revenue, services are becoming a significant area of growth and provide opportunities to increase revenue and profit. Revenue generated from services that may have been traditionally been delivered by SI partners can be captured by delivering the implementations through the ISV PSO organization.
Bristlecone Labs helps ISVs to make their Professional Services Organization a significant factor in their overall revenue and profit. It builds ISV-branded white-label PSO teams that act as a seamless extension of your own PSO organization. Our experienced team of white-label PSO specialists can also help ISVs to define new service offerings to capture additional revenue.
Most ISVs employ a dedicated on-site team approach when implementing their products at their customer, but we have shown that there are significant portions of work that can be done remotely, and implementation projects can ultimately be executed employing a multi-shore model. We take a process-centric approach to help our ISV customers identify work streams that can be done remotely, leveraging our own onsite-offshore implementation approach from our Bristlecone Consulting division. This is applicable to both on-premise software products as well as SaaS/On-Demand products where there are short implementation/configuration cycles that are usually executed remotely.
Bristlecone Labs builds ISV-branded white-label PSO teams that act as a seamless extension of an ISV’s own PSO organization, enabling them to improve fiscal performance as well as enhance their delivery capabilities.
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